When your power is out, here's what to do next

Severe and unpredictable weather like storms, bushfires and floods can cause unexpected power outages. While we're always working to get the power back on safely and as fast as possible for our customers, it's important you know what to do if your power goes out.

Find answers to common questions, contact our customer support team, or register as a life support customer if you rely on power for medical needs.