Identify how power outages could affect your business. Consider loss of lighting, heating or cooling, an inability to process transactions, loss of communication and data backup or equipment damage. Understanding these risks helps you plan effectively.
Plan to keep your business resilient
Even a short power outage can disrupt your business. Use this guide to help you plan and stay resilient.
We understand that power outages can be disruptive, which is why it's essential to prepare your business for the unexpected.
Your plan could include emergency contact lists, backup power solutions, data recovery procedures and communication strategies for staff and customers. Regular reviews and updates to your plan can help ensure its effectiveness. Read more about our resilience strategy.
Consider investing in portable generators for short-term power and battery storage systems for renewable energy integration, to keep your business running smoothly, help minimise downtime and protect your business assets.
Keep up to date with power outage information with Endeavour Energy’s network outage map, follow local news and weather updates and maintain a list of emergency contacts, including utility providers. Being informed allows you to respond quickly and effectively during disruptions.
Ensure your employees are prepared for power outages. Conduct regular training on emergency procedures, assign roles and responsibilities during outages and encourage staff to have personal emergency plans. A well-informed team can help your business navigate disruptions more smoothly.
The first step to staying resilient if there is a power outage is to think about the systems and equipment you rely on every day. Do you have a plan if they stop working? It’s also important to protect your people. Start your plan by asking: what’s at risk and what do I need to keep going?

How long could your stock last without power? Check if your cold storage has backup or alerts that warn you before it’s too late.

Could one outage stop your whole operation? Build in checks and backup plans to keep things moving if there's a power outage.

Are your systems protected when the lights go out? Test your backup power and make sure key data stays safe and accessible.

Does your team know what to do in an outage? Simple steps including emergency lighting and clear instructions can make a big difference.
There’s no one-size-fits-all solution but understanding your options is a great first step.

Battery systems can keep your essential equipment running during a power outage. They’re quiet, compact and can kick in automatically when the grid goes down.

Solar panels with battery storage can help you use your own energy even when the sun isn’t shining. This setup can lower your bills and keep the lights on during outages.

If you’re looking for a reliable standby option for longer outages, then generators are especially useful for sites that need consistent power for safety or operations.

Get help to monitor and control how your business uses power, reduce strain on your systems and lower energy costs over time.
This guide helps you take the first steps. You’ll identify what’s critical, how long you can operate without power, and how to prepare your team and systems.
Identify the key equipment, systems and processes that keep your business going.
Work out how long your business can manage without power before services, stock or safety are at risk.
Look into power solutions like batteries or generators. Choose options that match your business size and needs.
Create a simple plan that includes staff roles, safety steps and how you’ll keep customers informed during an outage.

Retail
Keep your doors open and your stock protected. Power loss can affect everything from lighting and EFTPOS to refrigeration, so a plan is key.
- Identify refrigeration needs and backup options for perishable goods
- Keep payment systems and security powered during outages
- Train staff on emergency lighting and evacuation procedures
- Communicate clearly with customers about any disruptions
- Back up sales data and customer records regularly